Shipping
Shipment effected within 24 hours
Once a customer places an order, a confirmation email will be send to you within 7 hours but please allow for the time difference in global countries. Orders are usually shipped within 24 hours and once your parcel has been shipped, we will email you the tracking number and site for you to track the order to your door. Please allow 7-10 business days for delivery.
We guarantee fast and easy shipping. In order to insure that you have a great shopping experience, we make sure that the shipment of your order is a hassle free process.
We offer free shipping all over the world. We usually dispatch our parcels via EMS (Express Mail Service). If you want us to dispatch your parcel via DHL, TNT, UPS, FEDEX or other Express Delivery, please contact with us about the extra charge.
Order Procedure
Your parcel will be sent by courier to your door. We will email you full details and tracking number so enable you to trace your parcel in transit. Please allow 7-10 days for delivery of your parcel.
Please make sure you enter the correct shipping address and contact number. We are not responsible for reshipment if you provided us with an incorrect address. We are not responsible for any import tax charged on your package.
Shipping Delay:
However, orders may be delayed or cannot be sent out for the following reasons:
* Wrong or unspecific shipping address.
* The particular product is currently out of stock in our local factory.
* During festivals or holidays.
* Large Value orders require credit verification which can take longer so please be patient. Our aim is to win customers for life and to make shopping with us as easy and enjoyable experience.
Tracking parcels
If your tracking number starts with all digits, please check at EMS website:
http://www.ems.com.cn/english.html
If your tracking number starts with all digits, please check at DHL website:
http://www.dhl.com/en/express/tracking/shippers_reference.html
If your tracking number starts with EE then your package has been shipped via EMS, in this case, you should track your package on your national postal service website. Here are some common sites below.
Country |
Tracking Links |
USA |
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Canada |
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Australia |
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UK |
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Singapore |
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More |
If you have any additional shipping inquiries, please do not hesitate to contact us at [email protected]
Return
Return & Exchange
As a Company, we have built our business on Quality for Money and Customer Satisfaction. It is our aim to provide the BEST QUALITY REPLICA PRODUCTS for the BEST PRICE. However, sometimes a return or an exchange is necessary and our company is built upon customer satisfaction and trust therefore will be happy to accept your goods back should they be faulty in any way.
To take advantage of our return and exchange policy, please contact us within 15 days upon the delivery date.
Return Guideline
1. Please contact us to get a Return Authorization and Return Address within 15 days upon receipt.
2. All items must be returned in unused/unworn condition. Please return the original package with complete attachments including pamphlet, tag, dust bag, case,etc.
3. If items are in the following condition, you may return the item within 15 days after you received it.
a. Quality issue
b. Totally damaged during the shipment
We will refund to your card the full cost of your purchase after received your return parcel in Good Undamaged Condition. Any postal costs which we are happy to cover with a voucher which can be used towards another purchase.
4.Due to below for customer's personal reasons, you would like to return the back. We are sorry you need to pay for 20% restocking fee and shipping cost. So please complete your order carefully
a. Not interested any more for the product.
b. Mistake order by customer side
c. Wrong or incomplete shipping address provided by customer.
d. Parcel return due to nobody at home to sign it.
Exchange Guideline
1. Please contact us to get a Exchange Authorization and Return Address within 15 days upon receipt.
2. All items must be returned in unused/unworn condition. Please return the original package with complete attachments including pamphlet, tag, dust bag, case,etc.
3. If the products you receive have some quality problems, please email pictures to us and we can arrange for an Unconditional Exchange Authorisation without additional costs to you.
4. If the products don't come up to expectation and you feel you would have preferred another item please contact us for an Exchange Authorisation but you must pay the shipping charges back and forth.
5. All items can be exchange for different price replacements. Pay or Refund the price difference. Please be aware that we will issue the replacements only after your returns have been received.
Any further questions please feel free to contact with us on:[email protected]